Social Communities Overview

Work Better, Together.

Give Everyone A Voice. cfactor Social Communities provides a comprehensive set of employee collaboration tools born out of the enterprise. Leverage proven social capabilities to connect teams, enhance collaboration, retain knowledge and improve work process across the enterprise.
 
Solutions for Role-Based, Program and Special Interest Work Groups, Real-Time Consultation, Social Media and Personal Tools/Profiles. Browse features and related resources located in the menu on the left.
Download Social Communities Feature Sheet

Capture and retain collective knowledge

Minimize the time lost by employees trying to find relevant information and solutions to recurring situations. Bring valuable wisdom that resides within your employees to the surface, and enable them to share it so that it is easily accessible by others across the company who can also benefit from it.

Extend HR service delivery & programs

Empower HR with new ways to improve administrative processes by embedding knowledge experts, interactive communications and self-help resources at the place and time when employees need it – whether they are in the process of completing a form, reviewing policies, etc. Take employee programs, learning and communications to the next level through integrated social communications and targeted distributions personalized to the employee segment you want to reach, and then give them tools to join in the conversation.

Enhance employee engagement

Enable employees to actively participate in the company’s programs and initiatives through online venues. Provide an opportunity for them to collaborate with colleagues, regardless of their location, connect with like-minded team members and identify ambassadors through their contributions.

Impact employee retention

Support employee retention efforts by enhancing social onboarding, learning and development. Provide online mentorship programs and leverage employee profiles to gain new insights into your talent so they can continue to be developed into your future leaders.