Need Help? In conjunction with our cfactor suite of products, we provide industry-leading support services. We strive to achieve a level of support excellence that exceeds our clients’ expectations and sets us apart.
We offer a range of support models to ensure we are effectively addressing each client’s unique needs based on the complexity of their deployment and the scope of their workforce. Our knowledgeable client services team is available to provide you with:
Quick and courteous web, email and telephone support
Personal communications with product experts/product development
Hands-on training/refresher sessions
Enhanced technical support throughout the implementation process
Access to user guides and related reference information
Our partnership with cfactor is a great fit. They not only provide world-class technology, but also world-class service, which is extremely rare. cfactor's commitment to excellence and innovation made us feel very comfortable with a longer term deal.