cfactor Whitepapers & eBooks

Click on the links below to access our whitepapers and eBooks. Please contact us if you would like to discuss or to request a product demonstration.
Dancing with HR Stars: 5 Essentials for Making HR Service Delivery Look & Feel Effortless
Whether you are seriously re-thinking your model, or you are simply exploring how you can improve on your approach, there is something for every HR professional in this comprehensive eBook presented by Dovetail Software and cfactor. The five expert ‘judges’ share their in-depth knowledge on how to:
  1. Create the right model and leverage effective technologies relevant to your needs
  2. Support positive change management and technology user adoption throughout the organization
  3. Deliver personalized service, employing social tools to foster engagement and connectivity among employees
  4. Benchmark performance and make continual improvements
Download the eBook now to learn key strategies to improve efficiency, lower costs, and give HR the tools they need to be a more strategic player in the organization.
Agile HR: NextGen HR Delivery
Authored by Jim Scully, President, HR Shared Services Institute (HRSSI)
Agile HR is a new way of applying concepts that have been proven effective in other organizations and disciplines. As demands and expectations rise, a new generation of HR service delivery models is needed. By leveraging the power of lean systems thinking, the next generation of demand-driven service delivery models can reach unprecedented levels of cost and service effectiveness. [Read More…]
Unifying People, Processes & Systems: Next-Generation Enterprise Applications
In this paper, Cary Schuler, cfactor co-Founder and CEO recommends a new approach to enterprise applications founded on a social platform. The paper explores the four key components of a unified social business solution environment. The paper also lays out a valuable best practice framework on how to strategically plan, deploy, and evolve this type of solution to meet your organization's needs now and into the future. [Read More…]
Unlocking Social Media to Transform Workforces and Drive Measurable Business Results
Employees, a company’s greatest asset, are from different generations and have different needs/expectations. When you combine the intensely competitive labor market with a general diminished sense of corporate loyalty then add in a new generation of employees with a different set of characteristics/motivations, you begin to understand some of the major concerns facing executives across the world:
  1. Where will I find the employees I need?
  2. How do I stem the attrition rate?
  3. How do I replace my aging workforce without losing all that knowledge?
  4. How do I actually engage my workforce to be a highly productive and loyal community?
  5. How do I maintain a culture of retention during mergers and acquisitions?
  6. How do I change my corporate culture to grow the business? [Read More…]
Employee / Manager Self-Service: A Virtual Chameleon in the Workplace
Workforces rely on employee self-service (ESS) and manager self-service (MSS) technology to deliver many benefits and enhanced capabilities across their organizations. Growing in use, technologies promise different solutions for a variety of unique Human Resource and business process needs.
For many, ESS and MSS requires unique functionality to provide precise solutions to a vast range of very specific and complex problems. Objectives from payroll and compensation departments may focus on providing capabilities for managers to administer salary adjustments and termination/hiring transactions, while HR and finance may focus on workforce analytics, trending sick time and other complex reporting. Add in specific requirements for Communications, Training & Development and Performance objectives, and you have a complex web of linked self-service requirements, each with its own – sometimes competing - priorities. In order for ESS and MSS to be effective, it must serve multiple purposes to multiple business units while blending seamlessly with existing systems – a virtual chameleon in the workplace. [Read More…]
Benefit Enrollment Headaches: Using Technology to Ease the Pain
Benefit enrollment is a significant ongoing challenge to insurance providers, brokers, and employers alike. Increased use of the Internet in daily life has spawned solutions which are loosely named ‘online open enrollment.’ As more clients adopt Internet usage, they will typically request it for more and more functions. Online open enrollment is now a factor in the highly competitive environment of benefits administration.
Solutions are required which satisfy the needs of each stakeholder in the business. The needs of shareholders, clients, their employees, and your employees, must be addressed without breaking the bank in the process. [Read More…]